Setting up Messages & FaceTime accounts

It’s important to use the same Apple ID for Messages and FaceTime on all your computers & devices so you won’t miss an important text or call, no matter which device you have with you. And if you plan to use Handoff for phone calls and texts, use the same Apple ID for Messages, FaceTime & iCloud.

It’s best to start with an iPhone before moving on to iPad or Mac so that the mobile number can be used for Messages & FaceTime on them.

  1. Go to Settings and tap Messages.
  2. Tap Send & Receive and the Apple ID at the top.
  3. Choose Sign Out if it’s signed into the wrong account.
  4. Tap Use Apple ID for iMessage.
  5. Sign in with the correct Apple ID and password.
  6. Go back to the main Settings page and repeat for FaceTime.

Changing email addresses used for Messages & FaceTime with iPhone or iPad

Be sure to add all your email addresses to the Apple ID you’ll use for Messages. That way people can send text messages to you regardless of which email address they have for you. It’s best to start with an iPhone before moving on to iPad or Mac so that the mobile number can be used for Messages & FaceTime on them.

  1. Go to Settings and tap Messages.
  2. Tap Send & Receive.
  3. Tap Add Another Email… and enter your email address.
  4. When you tap Return, a confirmation email is sent. Check your email and confirm it with your Apple ID and password.
  5. To remove an email address, tap the i icon to the right, then Remove This Email. Note that if someone sends a text to you or makes a FaceTime call with that address you won’t receive it. (You may still continue to get emails.)

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